Email notifications if users don't have Teams opened

Modified on Fri, 15 Jun, 2018 at 2:04 PM

If the internal users or guests (Outside or our company that were invited to a Team) don't have Microsoft Team opened they will get an email notification about the Conversation and discussions. However since users don't want to get too many notifications, there are some default settings which are shown in the image below.


These settings can be changed by going in Teams and click on the round circle with your Name in the right top corner and then select Settings.


Useful tips

- To make sure that members don't miss an important message use @team when writing a message. This way they will receive an email if they are not online.

- In a group conversation if you want to mention a user and make sure they get an email, simply use @ and select their name

- If you want to send an Email from Outlook directly to a conversation, you can go in Teams, right click on the channel and click on Get link to Channel, and paste it in Outlook message.


 

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