OneDrive Sync Status

Modified on Mon, 9 Dec, 2024 at 11:02 AM

OneDrive Sync Client is used to sync the SharePoint Sites and OneDrive files to the local computer.


The Normal Status should always be a blue cloud icon.
A screen shot of a computer

Description automatically generated

 


Sync Status (Should go away)
 If you have a file open that is being edited, you might see a sync icon, that should go away once you close the document or are done editing.

OneDrive for Business sync in progress icon

 


Issues
If you use any other status icon of the OneDrive Client, please contact IT as soon as you see it to resolve the issue, or your documents will not be synced to the cloud.
Examples below:
OneDrive sync error iconOneDrive for Business sync error iconOneDrive not running iconOneDrive icon with warning

 

 

For more information and details about sync status, click here.

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